Android message/photos/videos

I transferred all my android data to my iphone 14 but none of the pictures or videos that were sent via text messages won't open. You can't click on them to download or save. Only option is to delete and I don't want to delete them. I want to be able to open and view and save them. It's frustrating and I wish I would have gotten the Samsung!

iPhone 14, iOS 16

Posted on Jan 16, 2023 8:32 AM

Reply
1 reply

Jan 17, 2023 4:00 PM in response to carylk555

Hello carylk555,


Thank you for reaching out in Apple Support Communities. Depending on the amount of data that was transferred from your Android device to the iPhone, it can take up to 72 hours for the data to complete. If it's beyond that time frame, we suggest contacting Apple Support to review this further. You can contact them through this link here: Apple Support


Kind regards.


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Android message/photos/videos

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