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Level 1

4 points

app store.

Why can i not download apps? Everytime i try to download an app it tries to charge me $5.99 but i thought downloading app were free.

Posted on Jan 27, 2023 1:45 AM

Top-ranking reply

Level 10

209,265 points

Posted on Jan 27, 2023 3:07 AM

Perhaps you have a billing problem with previous purchase or a verification required?

See -> If a message says 'billing problem with previous purchase' or 'verification required'

If these messages appear, you might be unable to make purchases, download free apps, or use subscriptions. To fix the issue, change your payment method. If you can't change your payment method, you can redeem a gift card and use the balance to pay for any unpaid orders.

If you have followed all the steps and instructions and if you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK)

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