I can’t purchase anything with my card
Please can you help
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Please can you help
See the following Apple articles:
1.
If you can't make purchases or update apps, you need to update your payment method or add a new one.
2.
If your payment method is declined in the App Store or iTunes Store, see ->
If your payment method is declined in the App Store or iTunes Store - Apple Support
Scroll to:
3.
If your Apple ID is locked or disabled
If your Apple ID is locked or disabled - Apple Support (CA)
-> Get a verification code and sign in with two-factor authentication
Get a verification code and sign in with two-factor authentication - Apple Support
4.
If you see a message that says "Your account has been disabled in the App Store and iTunes", there is a problem with your payment method on your account, to resolve the problem you need help from Apple support, click -> contact Apple Support for help.
5.
If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one.
See also -> Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.
If you're still unable to update your payment method, Contact Apple Support.
6.
If a message says 'billing problem with previous purchase' or 'verification required'
Click here for more support and assistance.
See the following Apple articles:
1.
If you can't make purchases or update apps, you need to update your payment method or add a new one.
2.
If your payment method is declined in the App Store or iTunes Store, see ->
If your payment method is declined in the App Store or iTunes Store - Apple Support
Scroll to:
3.
If your Apple ID is locked or disabled
If your Apple ID is locked or disabled - Apple Support (CA)
-> Get a verification code and sign in with two-factor authentication
Get a verification code and sign in with two-factor authentication - Apple Support
4.
If you see a message that says "Your account has been disabled in the App Store and iTunes", there is a problem with your payment method on your account, to resolve the problem you need help from Apple support, click -> contact Apple Support for help.
5.
If you get a message -> Your purchase could not be completed, you need to update your payment method or add a new one.
See also -> Payment methods you can use with your Apple ID
Payment methods you can use with your Apple ID – Apple Support (UK)
If you update your payment method or add funds to your Apple ID balance, It would take about 1 to 3 business days in order to process.
If you're still unable to update your payment method, Contact Apple Support.
6.
If a message says 'billing problem with previous purchase' or 'verification required'
Click here for more support and assistance.
I can’t purchase anything with my card