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User profile for user: Urbaneness
Urbaneness Author
User level: Level 1
14 points

Restore 2015 Macbook Air without Apple ID

Howdy.


I bought a 2015 Macbook Air on OfferUp very cheap because the young girl did not remember the computer password AND did not know the Apple ID or password associated with it. It was a gift. I got very little information. I do know it was NOT stolen. Very nice house, etc:)

How would I restore to factory settings? There are so many conflicting instructions online. Am I out of luck and using this for parts? Would it help to call Apple and explain? Thanks guys!

MacBook Air 13″

Posted on Feb 3, 2023 12:18 PM

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User profile for user: John Galt
John Galt
User level: Level 10
146,402 points

Posted on Feb 3, 2023 7:07 PM

Ideally, ask the seller to comply with What to do before you sell, give away, or trade in your Mac - Apple Support. Those steps are not optional and are required to ensure you will not encounter difficulties using it or updating it in the future.


If that is not an option, then proceed with those instructions beginning at Step 8. If you are asked for an Apple ID password or a firmware password or anything else that prevents you from proceeding, you will be unable to proceed and that Mac will be effectively useless.

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User profile for user: John Galt
John Galt
User level: Level 10
146,402 points

Feb 3, 2023 7:07 PM in response to Urbaneness

Ideally, ask the seller to comply with What to do before you sell, give away, or trade in your Mac - Apple Support. Those steps are not optional and are required to ensure you will not encounter difficulties using it or updating it in the future.


If that is not an option, then proceed with those instructions beginning at Step 8. If you are asked for an Apple ID password or a firmware password or anything else that prevents you from proceeding, you will be unable to proceed and that Mac will be effectively useless.

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Restore 2015 Macbook Air without Apple ID

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