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Thosler1 Author

Level 1

4 points

iPhone turns off during charging and requires force reset

my iPhone twice over the last 3 months has turned off in the middle of the night and required a force reset once I wake up. It is an IPhone 14 Pro Max with the latest version of iOS. From the battery chart it looks like last night it turned off at about 2am. When turning it on it shows no sign of life until I volume up, down, hold lock button

Has anyone else seen this? This is now the second time this has happened over the last couple months and it is very inconvenient when you use your phone as an alarm.

iPhone 14 Pro Max

Posted on Feb 9, 2023 4:14 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on Feb 9, 2023 4:38 AM

If you already tried (to no avail) all the steps provided in this support article:--> If your iPhone or iPod touch won't charge, since your iPhone is still covered by warranty, I suggest that you make an appointment (*) and have your device+charger+cable inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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iPhone turns off during charging and requires force reset

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