You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Have others received a message about non-genuine camera parts, even though you never repaired the camera?

I received a message in settings alerting me to having non-genuine Apple camera parts installed. I never made a repair to my iPhone (a 12pro) and I purchased it new from T Mobile more than a year ago.

iPhone 12 Pro

Posted on Feb 13, 2023 7:35 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 13, 2023 7:51 PM

If you see a message about a non-genuine part, that is discussed in this support document: iPhone parts and service history - Apple Support

An Unknown Part message appears if the part installation is incomplete or if the part:

Was replaced with a nongenuine part

Was already used or installed in another iPhone

Isn't functioning as expected


3 replies
Question marked as Top-ranking reply

Feb 13, 2023 7:51 PM in response to JFG43

If you see a message about a non-genuine part, that is discussed in this support document: iPhone parts and service history - Apple Support

An Unknown Part message appears if the part installation is incomplete or if the part:

Was replaced with a nongenuine part

Was already used or installed in another iPhone

Isn't functioning as expected


Have others received a message about non-genuine camera parts, even though you never repaired the camera?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.