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LisaH1017 Author

Level 1

4 points

How can I enable my iTunes and App Store

I want to download an app on my iPhone but it’s saying that my account is disabled in iTunes and the App Store

iPhone 14 Pro Max, iOS 16

Posted on Feb 20, 2023 11:25 AM

Top-ranking reply

Limnos

Level 10

418,903 points

Posted on Feb 20, 2023 11:26 AM

Hello,

You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a chat link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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How can I enable my iTunes and App Store

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