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Can I set the hour I wanna pick-up my purchase?

Hi! I wanna purchase an iPhone 13 online and pick it up on the Apple Brickell City Centre, is it possible that I could choose the hour (10 am) that I can go to the store? Because I'm afraid that if I go to buy it directly there, they won't have the one I want. Also, what happens if it says Available today, and want to pick it up the next day? E.G. Let's say I order my iPhone this Tuesday morning and would like to pick it up this Friday early morning as soon as the store opens.

Posted on Feb 25, 2023 9:40 PM

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Question marked as Top-ranking reply

Posted on Feb 25, 2023 10:20 PM

Hello,


The one time I picked up an online order was during the pandemic so I was offered pickup times in 15 minute intervals. The store had beed modified to only have a wall with windows to come and pickup orders or drop off devices for service. I am not sure if the schedule was a pandemic thing or standard.


Shipping & Pickup - Shopping Help - Apple

"Once you're ready to purchase, select Pick up at Checkout. If you would like to change the pickup location, select Change location, then Continue. Items marked Available Today will usually be ready for pickup within an hour. We’ll send you a pickup notification email when your order is ready to be picked up. In some instances, you may also be able to select a window of time to pick up your order at an Apple Store. This Check-In Window will ensure that your order is available shortly after you arrive. Just check in with a Specialist when you get to the store. If you’re unable to come in during this time window, you can pick up your order afterward, but wait times may vary.

You'll receive a notification email when your item is available to pick up. Please wait for this email before coming to the store."


I hope this helps.

1 reply
Question marked as Top-ranking reply

Feb 25, 2023 10:20 PM in response to Amikishi

Hello,


The one time I picked up an online order was during the pandemic so I was offered pickup times in 15 minute intervals. The store had beed modified to only have a wall with windows to come and pickup orders or drop off devices for service. I am not sure if the schedule was a pandemic thing or standard.


Shipping & Pickup - Shopping Help - Apple

"Once you're ready to purchase, select Pick up at Checkout. If you would like to change the pickup location, select Change location, then Continue. Items marked Available Today will usually be ready for pickup within an hour. We’ll send you a pickup notification email when your order is ready to be picked up. In some instances, you may also be able to select a window of time to pick up your order at an Apple Store. This Check-In Window will ensure that your order is available shortly after you arrive. Just check in with a Specialist when you get to the store. If you’re unable to come in during this time window, you can pick up your order afterward, but wait times may vary.

You'll receive a notification email when your item is available to pick up. Please wait for this email before coming to the store."


I hope this helps.

Can I set the hour I wanna pick-up my purchase?

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