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Tinaadjei Author

Level 1

4 points

Updated

Want to update my phone but anytime I try it tells me am not connected to internet

Posted on Mar 13, 2023 12:59 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

422,572 points

Posted on Mar 13, 2023 1:02 AM

Probably your device may not be connected to the internet.

Connecting to Wi-Fi is the first part and then getting connected to the Internet is the second

If you are connected to a Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately

Internet Over Wi-FI: Contact your ISP (Internet Service Provider), the agency that provided the Internet Service on your Modem/Router to you

For your Internet connection.

Over Cellular/Mobile: contact your Carrier (Cellular Service Provider). The agency that issued the SIM to you
Over Wi-Fi: Contact your ISP (Internet Service Provider), the agency that provided the Internet Service on your Modem/Router to you

However --> Connect iPhone to the Internet - Apple Support

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