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should i delete all data from iphone before shipping it back?

should i delete all data from iphone before shipping it back?

Posted on Apr 1, 2023 7:03 AM

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Posted on Apr 1, 2023 11:45 PM

Hi Dbcooperlives

welcome to the Apple (user-to-user) Community

Re: should i delete all data from iphone before shipping it back?

Wondering why you are shipping your iPhone back ... eg: for service, or trade-in.

Apple support has articles online that may help:

Follow these steps before you send your device in for repair or replacement.

How to: Get your iPhone, iPad, or iPod touch ready for service

or

Apple Support has info. on trading in an old phone for a new one:

What to do before you sell, give away or trade in your iPhone or iPad – Apple Support

All the best :-)

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1 reply

Top-ranking reply

Level 8

36,473 points

Apr 1, 2023 11:45 PM in response to Dbcooperlives

Hi Dbcooperlives

welcome to the Apple (user-to-user) Community

Re: should i delete all data from iphone before shipping it back?

Wondering why you are shipping your iPhone back ... eg: for service, or trade-in.

Apple support has articles online that may help:

Follow these steps before you send your device in for repair or replacement.

How to: Get your iPhone, iPad, or iPod touch ready for service

or

Apple Support has info. on trading in an old phone for a new one:

What to do before you sell, give away or trade in your iPhone or iPad – Apple Support

All the best :-)

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should i delete all data from iphone before shipping it back?

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