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Level 1

5 points

my apple watch is not charging

it shows the charging sign is red next to the time in green how can i fix it?

Posted on Apr 12, 2023 11:10 AM

Top-ranking reply

Level 10

91,311 points

Posted on Apr 12, 2023 2:56 PM

Red means it is in power reserve mode - i.e. almost totally drained. Leave it on charge for another 2 hours then force restart

i.e. hold in digital crown and side button together until the Apple appears, then see if it now shows good charging.

After that, and after trying another charge brick, and ensuring you try the original Apple charge puck it still is on red, Contact Apple Support

and/or contact

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