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I and others are having issues with the bluetooth connection to my hearing aids. Both audio books and music cut in and out one ear both ears and static
my audiologist says she has bern seeing this issue lately with iPhones. I have an iPhone 14 running 16.4.1. Anyone else had or know about this?
Hi Ducati23,
For help with your Bluetooth connection with your hearing aid, be sure your device is paired using the steps below found in the article here: Use hearing devices with iPhone
"Pair a hearing device with iPhone
If your hearing devices aren’t listed in Settings > Accessibility > Hearing Devices, you need to pair them with iPhone.
Pairing can take as long as 60 seconds—don’t try to stream audio or otherwise use the hearing devices until pairing is finished. When pairing is finished, you hear a series of beeps and a tone, and a checkmark appears next to the hearing devices in the Devices list.
You need to pair your devices only once (and your audiologist might do it for you). After that, your hearing devices automatically reconnect to iPhone whenever they turn on."
If the issue continues adjust the settings and use the section "Turn on Hearing Aid Compatibility" found in the same article to assist.
You can also test your environment and find helpful information here: Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support
Should the issue remain, reach out to Apple directly to report the issue and further assist.
Cheers.
Hearing aid pairing can be frustrating. I have had intermittent problems over the years with different brands. The most trouble comes from trying to pair with my iPad. The fix is always to turnoff Bluetooth on my iPhone first, then pair with my iPad. Works every time I cannot figure out why they won’t pair. There are other reasons which have been discussed in other forums. This is one I have not seen. I always have my iPad and iPhone on my desk at the same time. I often forget to turn off Bluetooth on the device I am not using.
I found this apparent solution that uses the MyPhonak app on the iPhone.
Hearing Aid Bluetooth Static issue with i… - Apple Community
The loud static happens usually when I first open an app or start to stream. It’s very unnerving.
bluetooth hearing aid
