You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 12 pro randomly shutting off.

I have a problem with my Iphone 12 Pro it randomly shuts down and then reboots. It doesn't seem to happen if the phone is plugged into a power charger. The battery max capacity is 85% and was wondering if it has anything to do with this. I have reset phone and its still happening the phones max capacity is 128gb and around half full.

iPhone 12 Pro

Posted on Jun 3, 2023 4:10 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 4, 2023 7:26 PM

Hi Loz1966

welcome to the Apple (user-to-user) Community.


Re: iPhone 12 pro randomly shutting off


Apple Support has an article online (link below) to help with what to do:

If your iOS or iPadOS device restarts or displays the Apple logo or a spinning gear unexpectedly - Apple Support


All the best :-)


2 replies

iPhone 12 pro randomly shutting off.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.