Can’t put card on account to download apps
I recently made a new iCloud and i am trying to put my card info so I can download apps but every time I do it says contact iTunes or something why is that?
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Hi IsaiahTaylor21
welcome to the Apple (user-to-user) Community.
Re: "Can’t put card on account to download apps : says contact iTunes or something why is that?"
Wondering if you have disputed a charge from Apple.
If so, you may need to instruct your card-provider to allow payments to Apple again.
Eg:
What to do: If your payment method is declined in the App Store or iTunes Store - Apple Support
_______________________________________________
If needed:
How to contact iTunes Support
(ie: when requested, in order to complete a purchase.)
Click on this link: Choose your country or region - Official Apple Support
2. Select your country
3. Select: Billing & Subscriptions
4. Select: Subscriptions & Purchases
5. Select: Update payment method
6. Select a chat session or a phone call.
_______________________________________________________________
Your Apple ID is the account you use to access Apple services like the App Store, Apple Music, iCloud, Messages, FaceTime, and more. You sign in to all Apple services with this single Apple ID and password.
You can check you are signed in (to your device) with your Apple ID:
How to: Sign in with your Apple ID - Apple Support
You might want to :
Check the payment method that you want to use is one that Apple can accept in your country or region:
Payment methods that you can use with your Apple ID - Apple Support
and
How to add an Apple ID payment method:
Add a payment method to your Apple ID - Apple Support
All the best :-)