Is there a way to stop Apple Wallet from opening automatically when near a paying terminal.

Files is an Apple app and if they wanted they could give Files a higher priority than Apple Wallet, but they don’t want that. The issue is the millions of riders and fliers every day worldwide that want the wallet to pop up when they are near the NFC device. When you compare the millions to the few that want the Wallet to operate differently, I’m sure it’s a conscious design decision on Apple’s part.

I wish I had a better explanation. Apple welcomes your feedback at the link below. Apple regrets not being able to provide responses to individuals that provide feedback.

Feedback - Apple Pay - Apple

pau_uvieu wrote:

>>Perhaps then, it's time for you to go to work for Apple and share your expertise. ;-)<<

As I said, that’s something extremely easy and Apple can do it on its own. I have way better and more interesting things to do ;-)

Apple has many thousands requests and suggestions pending at any given time. What makes you think that yours is more important than any of the thousands of others? Have you told Apple about it? Apple ranks updates by the demand for them. Have you requested this in →Product Feedback - Apple. If you and thousands of others ask for the same or similar change it will probably happen.

But apparently very few users regard this as an issue. For one, to activate Wallet the top edge of your iPhone must be less than 1 inch from the NFC sensor. I know, because sometimes I have to move the phone around on the terminal to find the right placement.

Turning off access when locked Didn’t work for me. 😭

Here is my boarding pass for a recent flight.

That sure looks like a QR code to me. Does it look like one to you? Here’s how it works, I approach the gate, Apple Wallet opens, my boarding pass with QR code is automatically pulled up on the screen, screen brightness moves to max to increase contrast and make scanning the code easier and holding my iphone above the QR code reader, It scans the pass and I walk straight through. A hundred or more people behind me are doing the same and also at thousands of airports around the world. It just works. That’s just a very small part future, NFC technology brings. I’m sorry that seems too much for your transit company.

>>In Europe, American Express sends emails with a QR code within, which is a .jpg file attached. And in the Netherlands and Belgium that’s what you get, you don’t get that QR in the format of a travel pass. As I said and would like to emphasise, you just get a .jpg file within an email. And that code cannot be converted to a travel pass, or at least I don’t know how. If you know a way, I’d be happy to hear it, as I wouldn’t care anymore about Wallet popping up.<<

Have you asked American Express support team for assistance? The airlines in the US all support adding boarding passes to Apple and Android. Basically, I’m shocked the EU doesn’t support it. EU countries seem to adopt the technology long before they gain traction in the US.

The solution for you would be to create your own pass with the QR code on it. Do you have Pass2U in your App Store? Here’s a pass I created in Pass2U app and loaded into Apple Wallet.

Pass2U support QR codes too. You’ll have no issue doing what you want and then adding your tickets, passes etc. to Apple Wallet. A card can be designed in just a minute or two. After that, it’s a template and takes a few seconds to add the new QR code and add to Wallet. I’m sure there are other third party apps in your App Store that offer similar features. P

You’re assuming facts that aren’t in evidence. The only use case I’ve read is a transit company in limited circumstances (long distance tickets). Hardly an issue affecting millions. Your issue is Apple, Google, Microsoft, et al don’t support older technology. I understand convenience and how millions of travelers on planes support NFC. Your transit company is behind the times. Why aren’t you petitioning the transit company to add a simple button to their website to add your QR code to your Wallet?

Transit company emails you the link, you click on it, the ticket loads instantly to your Wallet and you scan your QR code on existing equipment. Maybe it’s time printed QR codes went the way of buggy whips.

As for my participation, I do not currently work for Apple. I was an Apple Store manager and I currently own Apple Stock. When I did work for Apple, we were actually prohibited from participating in the forums here.

I’m in a position to explain how something’s work. Some participants seem to want things explained or want situations explained to them. That may not be you and if I’ve offended you, I apologize. But having been a developer years ago, I also understand how the software and hardware need to integrate and support newer technology. I don’t understand the desire to cling to the past and not make advancements forward. Before you think I’m some young kid, I’m 67.

>>It has to do with Apple not giving the option to cancel the automatic kicking in of Apple Wallet when the phone detects an NFC terminal. Is this clear? So please let’s stay on topic and do not digress with unrelated discussions on technology.<<

How would that option affect millions of travelers that rely on NFC to do what it does? I see people struggling now at airports, sporting events, transportation hubs, even just boarding a bus. The single rider, trying to figure out how to pull the photos app, the Files app, Pages, and other third party software, all because they don’t want to download a ticket the way intended or they want a piece of paper, and they’ll photograph it and added it someplace they can’t remember or can’t figure out where the app is etc. Half the time the driver lets them on. Other times dozens are inconvenienced waiting in rain while that guy fiddles with his or her phone trying to recall the ticket. Just because someone wants an option.

>>You are not being helpful, and you can save the condescending travel story that doesn’t add any useful information. This is not about the wonders of Apple Pay. It is about Apple Pay kicking in as soon as the phone detects an NFC terminal, and the impossibility to avoid this from happening. It is not that difficult to understand.<<

Present a case where having the option causes no harm. You haven’t laid out such a case, other than stating you want options. Explain how the option will not inconvenience anyone and is beneficial to the majority.

>>Option implies optional. You turn it on an off in your phone settings at your convenience. What is the problem with that? I cannot think of any case in which having this option in your phone is detrimental. Can you?<<

Yes, I see human error being given a toehold in a system the works extremely well, except for a vocal few like yourself. By your own admission you’re better trained than the average iPhone user. I see people trying to go through airport security, trying to board a plane or pass a turnstile when getting on a train or subway. I see people fumbling with settings at checkouts.

When I go through the airport I see people with paper boarding passes. They understand they need a printed pass. Why can’t you print your pass? Why? If you don’t want to print, then convince your transit company to support Apple and Android wallets? It’s simpler for a transit company to change, than change billions of devices and billions of users. You may disagree, but anyone that has provided customer service for technology sees a potential nightmare.

There’s no human error? What do you call it when a parent hands their iPhone to a child and the child changes the language and no one in the family reads or speaks the language to change it back? I’ve fixed that multiple times.

I can see the same thing happening on a morning commute and some child changes their parents iPhones behavior and now his boarding pass is not popping up the way it always did before. Do you think they instantly blame their child or they angrily blame Apple? One guess.

I see very little good coming out of such an option as you suggest and a whole lot of lasting confusion, anger and frustration.

pau_uvieu wrote:

What makes you think that mine is more important than thousands of others? Have I ever said anything that suggests that? No. So what has your comment to do with the matter of the discussion?

If it’s not more important than others then it must wait its turn. When planning any update, as you should know as a developer, you must determine how many changes you can get into the update in the available time, allowing time for thorough testing, as even the simplest update can break something. There’s even a metric for this, the CMM (Capability Maturity Model), that attempts to quantify the probability of introducing a new problem when fixing a current problem. It is impossible to implement thousands of updates with every release, so if yours isn’t as important as others it won’t happen in the next release.

In practice, all update requests, both internal and user requested, are ranked in importance and necessity; then a management committee draws a virtual line at some point in the ranking, and items above the line are implemented, and the rest will have to wait. And, as you apparently haven’t even asked officially for this feature, it isn’t going to happen.

pau_uvieu wrote:

Now the problem is children playing with phones? I’m amazed.

You also don’t seem to really understand what people have to deal with in real life. You think that everybody uses the phone as you do, and that’s not the case. Have you ever gone on a business trip?

Yes, weekly or monthly for 40 years, all over Europe, China, Thailand, Australia and the USA.

And have you worked for a company large enough that works with a travel agency, let’s say American Express or Carlson Wagonlit, to book corporate trips?

Yes. Even implemented a system for Carlson

Well guess what, when American Express books your transportation they don’t send you Apple Travel Passes, they send you QR codes. Surprise surprise :-/

Yes, no problem.

pau_uvieu wrote:

Then, why do you have such a big trouble to understand the problem here?

What do you do with the QR code that Carlson has sent you in an email, and you get to the access barrier with your phone showing that QR code, and the reader can’t read the QR code because Apple Wallet pops up showing your credit card and the QR code is missing from the screen.

What is then your solution? And don’t tell me “print it on paper”, for god’s sake

It has never happened to me.

Your American Express example makes no sense. I’ve used American Express and I get a link or QR code to add the ticket to Apple Wallet. It works flawlessly. Have you ever tried to scan the QR code with your iPhone Camera app?

Jeff Donald wrote:

If you don’t want to print, then convince your transit company to support Apple and Android wallets? It’s simpler for a transit company to change, than change billions of devices and billions of users. You may disagree, but anyone that has provided customer service for technology sees a potential nightmare.

Even the incredibly behind-the-times, chronically underfunded transit authority in my city now takes Apple Pay. Admittedly, they were spurred on by the fact that the company the contracted with to provide the fair service cards and readers is dropping support. But they implemented it in far less time than it took them to get the proprietary tap-to-pay system in place.