Retrieving credentials

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sahilchored Author

Level 1

5 points

Retrieving credentials

Team apple I can’t open my WhatsApp account , showing retrieving credentials and you need the official WhatsApp.

Please fix this problem.

iPhone 6s, iOS 15

Posted on Aug 4, 2023 1:00 AM

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Answer 1

Top-ranking reply

SravanKrA

Community+ 2025

Level 10

430,856 points

Aug 4, 2023 1:04 AM in response to sahilchored

WhatsApp is not an Apple product. Contact the app developer here --> App Support or WhatsApp FAQ Or Restoring your chat history - WhatsApp FAQ or Contact WhatsApp

WhatsApp Business is not an Apple product. Contact the app developer here --> Developer Website or App Support or WhatsApp business products - WhatsApp FAQ

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Answer 2

Aug 4, 2023 1:03 AM in response to sahilchored

This is a user-to-user public forum.

Apple Support Community Forum

This is Apple Support Community forum, for user-to-user interaction for information & idea sharing between users, if need be, extend support on technical know-how in handling Apple products from more experienced fellow users, This is not the right forum to discuss with Apple Inc.

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Retrieving credentials

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