You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t access my iPhone to turn off find my phone! I need to submit a claim

My iPhone is damaged and it will not turn on. I need to remove it so the Find my phone is off on this device.

how do I do this

Posted on Aug 7, 2023 4:20 PM

Top-ranking reply

Mac Jim ID

Level 7

32,939 points

Posted on Aug 7, 2023 4:27 PM

Review this Support Article and follow the instructions on how to remove a device that you no longer have.

Remove a device from Find My on iPhone - Apple Support

Activation Lock will then be disabled, but that does not seem to matter since you are unable to use the device anyway.

View in context

I can’t access my iPhone to turn off find my phone! I need to submit a claim

Similar questions