You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: kmotattoos
kmotattoos Author
User level: Level 1
4 points

Help with Rapid Security Response- Cannot be removed

I clicked remove and restart and it and it said it can't because "This Rapid Security Response cannot be removed because there is a software update available for your Mac." Yet there is nothing that says anything about the update in my settings and it gives me no options to update anywhere. Please help!

MacBook Pro 16″, macOS 13.4

Posted on Aug 8, 2023 1:38 AM

Reply
Question marked as Top-ranking reply
User profile for user: WheelieNick
WheelieNick
User level: Level 8
40,467 points

Posted on Aug 8, 2023 1:43 AM

Go to system settings>general>software update. There should be an update as Ventura 13.5 is released a few weeks ago.


if you cannot find the update, please boot your Mac in the safe mode and search for the update at system settings>general>software update



For Macs with apple silicon

  1. On your Mac, choose Apple menu  > Shut Down.
  2. Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.
  3. Press and hold the power button on your Mac until “Loading startup options” appears.
  4. Select a volume.
  5. Press and hold the Shift key, then click Continue in Safe Mode.


For Intel Macs

  1. Turn on or restart your Mac, then immediately press and hold the Shift key until you see the login window.
  2. Log in to your Mac.
  3. You might be asked to log in again.
  4. On either the first or second login window, you should see “Safe Boot” in the menu bar.


View in context

Similar questions

1 reply
Question marked as Top-ranking reply
User profile for user: WheelieNick
WheelieNick
User level: Level 8
40,467 points

Aug 8, 2023 1:43 AM in response to kmotattoos

Go to system settings>general>software update. There should be an update as Ventura 13.5 is released a few weeks ago.


if you cannot find the update, please boot your Mac in the safe mode and search for the update at system settings>general>software update



For Macs with apple silicon

  1. On your Mac, choose Apple menu  > Shut Down.
  2. Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.
  3. Press and hold the power button on your Mac until “Loading startup options” appears.
  4. Select a volume.
  5. Press and hold the Shift key, then click Continue in Safe Mode.


For Intel Macs

  1. Turn on or restart your Mac, then immediately press and hold the Shift key until you see the login window.
  2. Log in to your Mac.
  3. You might be asked to log in again.
  4. On either the first or second login window, you should see “Safe Boot” in the menu bar.


Reply

Help with Rapid Security Response- Cannot be removed

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up