My son's account is disabled from the App Store and iTunes Store

According to: If a message says 'Your account has been disabled in the App Store and iTunes'

Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," contact Apple Support for help.

rweiger1 Said:

"My sons App Store is disabled: None of my family Shari g and payments working on my sons iPhone, says App Store and iTunes disabled"

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Show this to your son...

Unlocking Your Locked Apple Account:

Observing your image, it appears that you are unable to access your Apple Account, being that it has become locked. So, if that is the case, here is the information to use:

See if this Helps: If your Apple ID is Locked or Disabled - Apple Support

If that is of no success, then give Apple a Direct Call:

As you might suspect, no one here would know the reason for the occurrence, of course. So, contact Apple. They’ll know why this occurred and will run you right through how to fix.

Contacting Apple:

Contact Us - Choose Locations

USA: 1(800)MY-APPLE

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For Note:

There are quite a few reasons as to why this may have occurred. Some possible reasons include:

• Too many unsuccessful login attempts
• VPN (Virtual Private Network) usage
• Disobeying Terms & Conditions
• Consistent transactions
• Session Times Out