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PamLovesPink Author

Level 1

5 points

I'm unable to click on my name in "Settings", so I can't access Subscriptions to cancel one. Any ideas?

iPhone XR, iOS 16

Posted on Aug 23, 2023 8:28 AM

Top-ranking reply

Raicya

Level 10

209,277 points

Posted on Aug 23, 2023 8:51 AM

If it is a private iPhone, see -> Use parental controls on your child's iPhone, iPad and iPod touch

Use parental controls on your child's iPhone, iPad and iPod touch – Apple Support (UK)

👉 Check restrictions -> tap Settings -> Screen Time -> Content & Privacy -> scroll to Allow Changes.

If you have a MDM profile, you need to contact your company - IT department.

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I'm unable to click on my name in "Settings", so I can't access Subscriptions to cancel one. Any ideas?

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