iPhone 12 works Only on Speakerphone

I have tried all internet tips right down to reset which is a pain - can anyone help? Don’t wanna be using speaker phone all the time



[Re-Titled by Moderator]

iPhone 12 Pro, iOS 16

Posted on Sep 5, 2023 9:20 AM

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Question marked as Top-ranking reply

Posted on Jan 26, 2024 3:45 AM

iPhone 12 - can only hear caller on speaker but they can hear me without speaker


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Sep 6, 2023 9:17 AM in response to Splinter123

Hey Splinter123,


Since the receiver of your iPhone appears to no longer be working, we recommend having your iPhone serviced.


You can locate the nearest Apple Store or Apple Authorized Service Provider (AASP) using this link: Find Locations


You can also contact Apple Support directly to arrange the repair as well: Get Support


You can see how much it may cost to repair your iPhone using this link: iPhone Repair & Service - Apple Support. Just scroll down to "How much will it cost?” and fill in the fields.


Before you bring in or send in your iPhone, here’s how to get it ready for service: Get your iPhone, iPad, or iPod touch ready for service - Apple Support


All the best.

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Mar 6, 2025 1:19 PM in response to Splinter123

I had been having the same problem with my iPhone 11 Prop Max for months. One of the online help sites said it was a hardware problem and i had to talk to Apple. AT&T gave me an iPhone 12 Pro max because I had insurance on the phone. Everything from the old phone was transferred to the new phone. After two phone calls, I started having the same problem. I cannot hear well unless I am using speaker phone. It has to be software problem.


I have seen from postings that this problem goes back years and no solution.

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iPhone 12 works Only on Speakerphone

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