You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I want to cancel my subsricption that I accidentally purchase, how to cancel it?

Hi Apple,


I hope this email finds you well. I'm reaching out to discuss a recent subscription purchase I made on an app called Mondly. Unfortunately, I mistakenly subscribed 2 nights ago, under the impression that I would receive a 7-day free trial.


I've spoken with my credit card provider regarding this inadvertent purchase, but they advised me to contact you directly for resolution. Since I haven't accessed or utilized any classes, I kindly request the cancellation of the subscription I inadvertently bought. Furthermore, I'd greatly appreciate it if you could provide me with the 7-day free trial, as originally anticipated. This would allow me to evaluate your offerings and make an informed decision about subscribing in the future.


So basically, I want to to cancel my purchased that I made earlier so I can get my money back. Could you please to help this problem?


Thank you for your understanding and assistance in this matter. I look forward to hearing from you soon.


sincerely,


Edellin Amin

iPad Air, iPadOS 17

Posted on Oct 20, 2023 7:37 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 21, 2023 8:56 AM

This is primarily a user-to-user support forum; other Apple users like you.


There is an Apple article that explains how to cancel subscriptions. Click on the following link: If you want to cancel a subscription from Apple - Apple Support


You can use the following to see if you can get a refund: Request a refund for apps or content that you bought from Apple - Apple Support



1 reply
Question marked as Top-ranking reply

Oct 21, 2023 8:56 AM in response to edellin

This is primarily a user-to-user support forum; other Apple users like you.


There is an Apple article that explains how to cancel subscriptions. Click on the following link: If you want to cancel a subscription from Apple - Apple Support


You can use the following to see if you can get a refund: Request a refund for apps or content that you bought from Apple - Apple Support



I want to cancel my subsricption that I accidentally purchase, how to cancel it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.