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Level 1

4 points

Transfer to new phone

Upgraded from iphone XR to iphone 15 Plus. My cell phone service is not working on my new phone. Photos did not transfer to new phone.

Posted on Oct 22, 2023 8:26 AM

Top-ranking reply

Level 8

41,381 points

Posted on Oct 22, 2023 9:00 AM

Photos might take a while to transfer. Are any of the photos on your new phone?

For cell service, contact your carrier for instructions to activate the new phone.

~Lyssa

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