Wi-Fi calling not working
In Settings/Phone Wi-Fi calling is switched on but phone still connected to mobile network.
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
In Settings/Phone Wi-Fi calling is switched on but phone still connected to mobile network.
Wi-Fi calling works in addition to the cellular network, not instead of it. The phone will use whichever signal is stronger, and it will switch seamlessly between the cellular network and Wi-Fi if you move into or out of Wi-Fi range.
If you only want to use Wi-Fi calling and not the cellular voice network put the phone in Airplane mode, then turn on Wi-Fi.
Wi-Fi calling works in addition to the cellular network, not instead of it. The phone will use whichever signal is stronger, and it will switch seamlessly between the cellular network and Wi-Fi if you move into or out of Wi-Fi range.
If you only want to use Wi-Fi calling and not the cellular voice network put the phone in Airplane mode, then turn on Wi-Fi.
Lawrence thanks for your response. I was about to do what you suggested but noticed that the Wi-Fi calling is now connected. In our case it will always be the stronger signal as our mobile reception is poor where we live. Thanks.
Mine won’t enable
Your carrier must “provision” Wi-Fi calling on your account before you can use it. You need to call them and ask them to enable it.
Wi-Fi calling not working