Apple Business Manager with Entra Issue

Hello, our company utilises Apple Business Manager in

conjunction with Entra, and it has been functioning smoothly. However, we've

encountered an issue when wiping a device and reconfiguring it for the same

user. Apple Business Manager displays the user's account status as 'Deactivated

account (This account will be deleted in 29 days).' Unfortunately, within ABM,

the option to reactivate the account is greyed out, leaving us unable to

restore access without deleting the account entirely. This process results in

the loss of all the user's data. Does anyone have any insights or solutions for

this? Thank you.