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When using Safari 17.5 I have a couple of issues.
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MacBook Pro 15″, macOS 14.5
I don't suppose you've found a solution for this? I get the same behaviour and it's only in the last month or so. Exactly as you describe, the page will freeze and be un-clickable/unusable. Often, not even reloading the page will work, it just fails to render (often in the same way). Closing Safari usually works around specific pages but it is usually not long before another page glitches. I've restarted my MBP but this can happen quite soon after opening Safari or sometimes after a day or so.
Safari for (in my experience) the first time is practically impossible to use as it simply disrupts my workflow too much.
This seems to have happened after the latest update(s) to Sonoma, i.e. Sonoma/Safari was working fine until about the last month.
darkstar49: Safari froze on me just a few minute ago with similar conditions as you. It also happened a few days ago but I thought it was a one-off.
MBP 15" i7 (2018), 32GB
Sonoma 14.7, Safari 18.0.1
I use both Firefox and Safari, but I'm going to use Firefox as my default browser now.
Happening to me as well. Was hoping I'd find a solution here. I'm running Sequoia 15.1.1. Very very frustrating. It happens about 5-10 times a day. Just started a few months ago. Apple needs to fix this!!!
File a bug report with Feedback Assistant http://feedbackassistant.apple.com/ , it seems to be the only way to get Apple's attention. You can add my report number (FB154*****) so they could aggregate bugs easily.
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Hi. I have called Apple and they have seen the frozen page on my laptop. They have even seen a page freeze right in front of them! We did updates and diagnostics and that didn't work. I have a 2019 I9 MacBook pro fully loaded and is still under Apple warranty. Apple knows about the problem. My next thing to do is back-up my laptop, restore it and use it as a new user. If Safari freezes up then I will bring it in for repair!
BTW Firefox freezes up for me as well!
I am having the same issue on my MacBook Pro 2.3 GHz 8-Core Intel Core i9 64 Ram
Same issue here. It’s annoying especially when you write a mail or a message and it just wouldn’t send. Worst OS X ever in general and Safari is just the pinacle of Apple’s poor software.
The same thing is happening here too. Very frustrating that most of the responses are to launch in safe mode or turn off extensions, etc. These things don't help. I don't ever need to shut down Safari (although I have); simply opening a new browser window fixes it...until it happens again.
Would love to know why this is happening. Started after I upgraded to Sonoma.
I am having the same problem! Safari freezes up and I have to close Safari. I called Apple support a month ago and got no were with them. Come on Apple fix this please. It did come from an update to Sonoma. Please fix this as I still under warranty! 2019 I9 - 2.4 GHZ!
Try this and get back to me please!
First run Safari with two tabs open! When the Safari page freezes up close the frozen tab only. Then go to Edit and click on "undo close tab". See if your tab is now working. Thats what I'm doing and it starts working every time. I believe it is in the memory stack. It is not loading the whole page and thats why it freezes.
@scottmil: copying the URL into a new tab solves the issue temporarily… it’s really extreme with ChatGPT, Gemini and Co…
and as for ChatGPT, the app is for Apple silicon only, so no way out…
gonna give Sequoia a try, probably.
I’m facing this since +-2 months now.
I'm having this bug (a tab occasionally freezes in Safari) for about half a year. I'm on MacBook Pro 16" 2019 (Intel). The bug first appeared on Sonoma and it's still appearing on Sequoia. I reinstalled macOS Sequoia from scratch about a week ago and I'm still seeing it. I sent a bug report to Apple's Feedback Assistant (FB15******). If you want the bug to be fixed - please file a bug report too.
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Try this and get back to me please!
First run Safari with two tabs open! When the Safari page freezes up close the frozen tab only. Then go to Edit and click on "undo close tab". See if your tab is now working. Thats what I'm doing and it starts working every time. I believe it is in the memory stack. It is not loading the whole page and thats why it freezes. Also could you tell me if it is an intel laptop.
Usually I just right click on the frozen tab a select "Duplicate Tab". In any case, workarounds like this doesn't always restore full state of the tab, especially in highly dynamic pages.
Here it is (remove dashes): FB-15-45-47-08. Hopefully this one gets through.
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What I asked you, Is your MacBook pro is using an Intel processor or an apple M chip? If you click on the apple on the top left screen, then click on the "about this mac" You will see if it is an Intel or M chip. It will be listed next to Processor. If you know what year your MacBook will also help with that! MacBooks made before 11/2020 used Intel processors!
@Brianscrapple
what you suggest triggers just the same as copying the URL, closing the tab, opening a new tab and paste the URL, and yes, it works… until the next freeze.
As stated, this seems related to the (bad) handling of timeouts, but only a Safari dev could tell.
Not 100% sure, but the Intel Macs community seems over-represented here !
Safari 17.5 on my MacBook Pro freezes intermittently
