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IOS 17.5.1 iMessage Notification Banner Issue

There is an iMessage issue after updating to IOS 17.5.1. The issue is before I’ve always had message previews off where it would show the person’s name and then underneath, it would show iMessage notification. Now all of a sudden, it just shows the letter of the contact for example D in the circle and then iMessage underneath, no sender name whatsoever anymore like for example Donald then underneath show iMessage. It is very inconvenient when you have more than one person in your contacts with the same first letter in their name. I want to be able to see who contacted me. This happened after the update and I don’t see any setting to get that back. This change needs to be reverted back to its original state. If you have previews off, it shows the name. Now after the update, if you have previews off, it just shows a letter.


Please spread this topic around, let’s get as much people as possible to get Apple’s attention, because apparently as of right now, an Apple agent told me that there is no function to get that feature back. I know a lot of you out there would prefer having a name rather than just a letter am I right lol!

iPhone 14 Pro

Posted on Jun 10, 2024 6:21 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 13, 2024 5:53 PM

Wdym a hard restart? Like a full reset of the entire phone or power off the phone completely then back on?

12 replies

Jun 18, 2024 1:27 PM in response to daysha34

I did this initially and it fixed it temporarily and then after a few days it went right back to just saying messages with notifications underneath it. If I turn previews on it will show the contact name but it also shows the message and I don’t want that. I really wish they would just fix the problem. It is driving me insane being that I work from my phone and rely on knowing who is messaging me. Now I’m relying on my watch to tell me who messaged me which is fine but if I’m on the phone it just drops down and says message notification. So frustrating.

Jun 16, 2024 9:03 AM in response to GD151_19

Thank you!! I hope a restart works as it was driving me mad as well.


Being able to see the name of the sender without a full preview on the Lock Screen is the main reason I use Apple Mail for email rather than outlook or gmail. Knowing the sender’s identity means I likely know if it’s important to read the email immediately.


I was worried that 17.5.1 had now ruined the Messages app!

IOS 17.5.1 iMessage Notification Banner Issue

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