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I cannot get to the add card page in wallet

I go to wallet and press the + button to add a card.

Instead of the add menu, I get a pop up asking me to look for + sign in apps with cancel and more info options.

More info takes me to explanations on how to add boarding passes etc but not info about adding a card.

Any help will be appreciated.


iPhone 13 Pro Max

Posted on Aug 29, 2024 4:57 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 29, 2024 5:24 AM

There are several possible reasons you might be experiencing issues. So let’s start with a few basic steps. I’ve added links to support articles that may offer solutions to issues you might encounter. 


Are you in a country or region that supports Apple Pay?


Countries and regions that support Apple Pay - Apple Support



Does your financial institution support Apple Pay?


Apple Pay participating banks in Asia/Pacific, Africa, Europe Latin America, Middle East and United States - Apple Support



Confirm your region is set correctly.


Change the language and region on iPhone - Apple Support


Change your Apple ID country or region


3 replies
Question marked as Top-ranking reply

Aug 29, 2024 5:24 AM in response to levent128

There are several possible reasons you might be experiencing issues. So let’s start with a few basic steps. I’ve added links to support articles that may offer solutions to issues you might encounter. 


Are you in a country or region that supports Apple Pay?


Countries and regions that support Apple Pay - Apple Support



Does your financial institution support Apple Pay?


Apple Pay participating banks in Asia/Pacific, Africa, Europe Latin America, Middle East and United States - Apple Support



Confirm your region is set correctly.


Change the language and region on iPhone - Apple Support


Change your Apple ID country or region


I cannot get to the add card page in wallet

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