Video Playback on iOS 18 is Broken - Video size is small and timeline ends early when setting video to full frame or zooming in. Serious bug.

Spent an hour on phone with Apple Support. Spoke with two reps. Neith had a clue, and neither was helpful. Waste of time. We also did the feedback. That was a waste, as again, no Apple response or help. Apple does not appear to be interested or acknowledge the issue. Don't see Apple jumping on this post, nor the post we started reference videos not transferring to computer with any properties nor thumbnail image. iPhone 14 .mov videos transferred to Windows computer no longer have a thumbnail image or data. But they play. This occurred after late September. All .mov videos prior to early Oct. 9th have data and thumbnail images. This is occurring on our two iPhone 14's, and multiple Windows 10 computers. We have changed nothing, including the process of transferring the videos from the iPhone to the Windows computer. The last video with data, and with a thumbnail is 09/26. The first video in Oct 9th, on to present day, has no thumbnail, not data (length, frame, etc.). I spoke with Apple support, did screen shots, and ended up with no answer or fix. See screen shot.

I’m having this exact same problem! I have absolutely no idea why apple felt compelled to ruin their video playback ux. Please change it back to how it used to be.

I’m facing a significant issue with video editing across all apps on my iPhone, including the native Photos app. Whenever I try to rewind or trim a video, it simply doesn't work. For instance, if I rewind to the 3-minute mark, the video stops loading, everything freezes, and I completely lose control. This problem persists not only in the default app but also in every third-party editing app I’ve tried (Instagram, VN, Cutcut). It’s a major setback for me as I rely on my phone for vlogging and content creation, yet I’m currently unable to edit my videos at all. Either the image freezes while the sound continues, or the video doesn’t load properly at all. This issue is severely impacting my ability to work, and it seems like the video editing functionality is entirely broken with the recent update.

This is the feature many of us use more than any other on an iPhone. I was hopeful that the minor version bump to 18.0.1 would fix this really unfortunate experience, but it didn’t.

Apple I’m pretty close to buying a Pixel after this. It’s not just the numerous egregious bugs in this release, it’s the lack of recognition.

You’re the platform that all others emulate. You have seriously lost your edge. The missing AI features are bad enough, but acceptable, but you also ruined features that were previously great. What is going on over there?

iOS.18.0.1

15 pro max

photo playback is still extremely glitchy. If you scroll. It freezes. Some times you can’t zoom in, or it’ll back out. Hitting edit, is like rolling the dice, you don’t know what issue will come from hitting that button, but something always does. For someone that is constantly working with videos and photos. This is such a headache.

This exact problem has been extremely annoying for me as well. The whole update to the photos app interface has made it far worse and I’m sure most people would agree that having the option to revert the app to it’s pre-iOS18 version would be the best solution.

I absolutely hate the latest update too. The Photos app is absolutely horrific. I can’t stand it! One of the worst issues is definitely with the videos and photos not showing and not playing in full screen, but I was able to fix that by just tapping the video, which makes it to go full screen.

However, doing that makes you lose access to the scrubber—and the new scrubber is awful! I can’t stand it. Apple really needs to get their priorities straight, what are we doing Apple???

Here’s something else to watch out for: I recorded a 20-minute video, but the playback would stop at around 3 minutes every time. I reset my phone, closed the Photos app multiple times, and thought I had lost all my footage. It seemed like the file was corrupted.

I’m not sure if it happened because I used the new pause feature and locked my phone, or if there was some other issue causing the corruption. But iOS 18 has been such a mixed bag—it’s great in some ways but also feels very unfinished and unpolished, which is so unlike Apple. Like it’s ok, just wait a little longer and finish it and make it work right, makes y’all look bad!

Thankfully, I managed to fix the video by importing the clip into an app called VideoShop (it’s a paid app, unfortunately). I’m sure iMovie or another editing app would work too. Once I imported and exported the clip, it worked all the way through. But before exporting, it wouldn’t even play properly in VideoShop. It’s crazy that we have to resort to these workarounds.

Honestly, Apple has been ridiculous lately—it’s genuinely upsetting.

Hope this helps someone.

I also deeply suffer from these serious bugs of video playback. Hopefully Apple would fix them soon, then the new Photos app in iOS 18 can be improved from an irresponsible implementation to a stupid design.

What on earth have you done to Photo’s and video Apple…? This needs fixing ASAP and frankly… the Multi billions of dollars your making should lead to smart and tangible improvements on the platform. This is atrocious and from what I can see, it appears to be affecting thousands of users. Just do your job please. Surely we’ve paid enough to expect better software.😫

I hate the new interface for editing or even just trying to play a video, it’s so difficult for me to control that slide bar now, it’s too small and my hand shakes too much, I like to review videos from my dash cam, and it’s making it impossible.

I don’t know who thought minimizing everything was a good idea, and if I zoom in on the video while I’m scrolling through it, I have to close the video and reopen it because I lose the ability to scroll when I zoom out, they need to give the option revert to the old interface

This has to be fixed. I cannot show the athletes I coach what to improve on anymore. Absolutely useless now. This feature needs to be quickly rolled back .. c‘Mon Apple, look at your usage stats before and after this and you can clearly see user issues even without all this user feedback. Make it right!!

Gpeterson03 wrote:

This has to be fixed. I cannot show the athletes I coach what to improve on anymore. Absolutely useless now. This feature needs to be quickly rolled back .. c‘Mon Apple, look at your usage stats before and after this and you can clearly see user issues even without all this user feedback. Make it right!!

Apple doesn't read here in this user-to-user forum for feedback and suggestions. You can, however, let them know your thoughts here:

Product Feedback - Apple

It also has a delay when you press the pause/mute button in vertical videos.

I just watched the video on YouTube.

It describes exactly what is driving me and my kids crazy currently.

Sport is different, issue the same.