You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

constant restarting after upgrade to sequoia 18 on Mac desktop

After update on Tuesday 9/16/24, my mac restarts every five minutes. Can’t use the computer, it’s useless to me until Apple software people decide or figure out how to fix it.


[Re-Titled By Moderator]

iMac 21.5″, macOS 15.0

Posted on Sep 19, 2024 5:02 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 1, 2024 10:17 AM

my new operating system caused my laptop to restart every time I put it to sleep. How do I remove this bug?


10 replies

Sep 19, 2024 8:38 AM in response to Dtlwssm_2022

My 27" iMac (2020 version) with Sequoia is 100% stable, Apple thoroughly tests new versions of Mac OS in addition invites the public to as well. I suspect your problem may be related to something that you have installed on the computer. Please do the following:


It will help us get a good idea of what is causing your problem if you provide a report of your system, that way we do not have to play 20 questions with you. The report we are requesting does NOT provide any personal information and is extremely safe to use. Please navigate towww.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.

 

When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again. 

 

For instructions on how to download your EtreCheck report and attach it to your reply to this message please click How to use the Add Text Feature When Post… - Apple Community It is helpful to us if you download the report to your Desktop.

 


Nov 16, 2024 12:41 PM in response to ellenroth77

ellenroth77


Hi, please start your own thread and also post an EtreCheck report (explained below) and someone will take a look. We are asking you to create your own thread because the cause of your problem is likely totally different than the OP's issue and it can get VERY confusing trying to serve 2 people on the same thread.


It will help us get a good idea of what is causing your problem if you provide a report of your system, that way we do not have to play 20 questions with you. The report we are requesting does NOT provide any personal information and is extremely safe to use. Please navigate towww.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.

 

When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again. 

 

For instructions on how to download your EtreCheck report and attach it to your reply to this message please click How to use the Add Text Feature When Post… - Apple Community It is helpful to us if you download the report to your Desktop.

 


Nov 16, 2024 12:42 PM in response to taunrichards

taunrichards,


Hi, please start your own thread and also post an EtreCheck report (explained below) and someone will take a look. We are asking you to create your own thread because the cause of your problem is likely totally different than the OP's issue and it can get VERY confusing trying to serve 2 people on the same thread.


It will help us get a good idea of what is causing your problem if you provide a report of your system, that way we do not have to play 20 questions with you. The report we are requesting does NOT provide any personal information and is extremely safe to use. Please navigate towww.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.

 

When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again. 

 

For instructions on how to download your EtreCheck report and attach it to your reply to this message please click How to use the Add Text Feature When Post… - Apple Community It is helpful to us if you download the report to your Desktop.

 

constant restarting after upgrade to sequoia 18 on Mac desktop

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.