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Apps are scamming customers Apple won’t refund

I’ve notice a pattern these new apps are scams and working with Apple to take money from our Apple wallets . Twice I was charged a 60.00 for a 7 day trial I thought I cancelled and Apple took 60 out of my Apple wallet on a Saturday for an app I used for 5 min. Requested a refund twice I was bullied and told I don’t qualify for a refund . In no way should a App be charging 60.00 for a couple days the standard used to be 5.99 or 10.99 I wonder how many users have had this happen to them they could easily send a alert like rember to cancel if you don’t want it but nope they make it so they get every penny very greedy and i will report

Posted on Sep 19, 2024 9:49 PM

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2 replies

Sep 20, 2024 4:20 AM in response to glitter128

You’re operating under multiple misconceptions. Developers set the terms and conditions for their applications and free trials, not Apple. Apple has to enforce the developers terms and conditions. The cost of an app is not based on the time you use it or don’t use it. No one can monitor the time you used it, or if it’s even installed on your iPhone. You are charged per the terms and conditions for the free trials. If you don’t follow the terms and conditions, that’s on you and your wallet. There is no standard of 5.99 or 10.99 and there never has been and I’ve been an iPhone user since 2007 and when the App Store was introduced in 2008.


Many app offer free trials. Generally the terms and conditions are something like a free trial of a limited period of time, often 7 days. The subscription must be cancelled at least 24 hours before the free trial ends. If you do not cancel the subscription, it automatically converts an annual subscription. When you agree to a free trial and the terms and conditions, you’re agreeing to a legal contract.


Greed isn’t even a part of it. You may rationalize your actions or lack of by throwing words like greed around, but it doesn’t make it true or valid. I’ll throw a few around. How about responsibility for your actions? You agreed to the free trial, but do you follow through by reading and understanding what you’re agreeing to? No, but that would be the responsible thing to do. How about canceling the subscription? That would avoid all this and you wouldn’t be upset. That would have been responsible. How about asking how to cancel subscription and insuring you don’t have to pay these charges in the future? That would be the responsible thing to do.

Sep 20, 2024 4:31 AM in response to glitter128

Take accountability for your actions. Thinking you cancelled a free trial is not the same as actually cancelling the free trial. You are the one that agreed to be charged for the subscription if that free trial was not cancelled. It makes no difference how much you used the app, I have a Showtime subscription and I get billed each month whether I watch any movies on there or not.


The developer is who sets the annual subscription price that you agreed to pay if you do not cancel before the free trial ends. No, there is no refund for forgetting to cancel when you are supposed to. In some cases Apple will provide a compassionate refund, but they should never be expected and in most cases all transactions in the App Store are final.

Apps are scamming customers Apple won’t refund

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