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Since updating my iPhone 14 to iOS 18, I have not been able to get my Brother printer to print from my iPhone. What can I do?

Since updating my iPhone 14 with the new iOS 18.0, I have not been able to get my Brother printer HL – L 2370 DW to print from my iPhone. What can I do?


[Re-Titled by Moderator]

iPhone 14

Posted on Sep 20, 2024 4:25 PM

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Question marked as Top-ranking reply

Posted on Sep 22, 2024 10:29 AM

AirPrint is broke on iOS 18

5 replies

Sep 21, 2024 4:23 AM in response to JacquelineKay

The Brother HL-L2370DW is listed as a supported printer in About AirPrint - Apple Support (en-us, September 19, 2024). This means that it should work (without an additional app) if the printer and the iPhone are connected to the same network (Wi-Fi router).

Use AirPrint to print from your iPhone or iPad - Apple Support


To begin with, after checking all settings/connections, you may want to try a full power-cycle sequence:

Power off the Wi-Fi router, the printer, the iPhone, and all other devices/computers. Wait two to three minutes. Power on the router. Wait two to three minutes. Power on the printer. Wait a minute or two. Power on the iPhone and all other devices/computers.


Also, AirPrint works with wireless (Wi-Fi) or wired (Ethernet) network connections. The Brother HL-L2370DW is capable of connecting via Ethernet as well as Wi-Fi. So, if the printer is wirelessly connected to the router today, you could carry out a test with an Ethernet cable to one of the LAN ports of the router instead. This may be more stable, and avoids some of the problems related to modern dual-band routers with "smart" device discovery and automatic band selection. The iPhone and other devices/computers can still use wireless for printing (via the Wi-Fi router).

Nov 21, 2024 4:49 PM in response to Logan_810

I disagree with your feedback. It is NOT THE PRINTER. I have the same issue. Before update 18 my iPhone printed fine on my HP, the. After update 18, go to print, it sees my printer then after a se one or two the phone no longer sees it. And says I have no printers to choose from. There is no way in **** I’ll update I iPad to 18 and risk the same thing. It’s not the printer. iPad and my wife’s iPhone print fine. I’ve rebooted everything as recommended.

Since updating my iPhone 14 to iOS 18, I have not been able to get my Brother printer to print from my iPhone. What can I do?

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