iPhone 16 Pro Max randomly shutting down while using or locked

Same thing is happening to me on the iPhone 16 pro max. 3x so far, and always while I’m scrolling or posting on either Facebook or instagram.

i can restart as if nothing is wrong, but have no idea why this is happening. Has never happened while the phone is just sitting there.

Battery was 90% plus and no charger cord plugged in every time this happened

I have the pro and this has happened to me once let me know if you figure out why this happened.

Mine shut down while I was posting in Facebook as if the battery went dead. Nothing would turn it back on so I plugged in the charger and in a few seconds it showed the Apple logo with black background and came back up. Had an 86% charge. WTF.

Mine did as well just now … was in the middle of writing a long text and the screen suddenly went black. Tapping the screen and pressing side buttons wouldn’t wake it up. I powered it back up and of course my text draft was gone.

😫Same here! Mine turned off for no reason, but it automatically turned back on after a few seconds. Check out this article，it might help. I tried the methods and found part 2 quite useful, it may be the ios system problem, you can also try to update your phone to the latest ios to see if this help!✌

I have iPhone 16 and mine has shut down 3 times in the 3-4 weeks I’ve had it. All had full or more than 80% charge and once while it was plugged in and had 100% charge. I got a new iPhone 16 when my 13 Pro kept shutting down and would only work if plugged in.

I have the regular iPhone 16 and mine just randomly powered off like it had died as well. When I turned it back on it was at 76%.

Me too today. iPhone 16 pro. I was looking at a photo and it shut off for no reason while on charger at about 80%. Battery life is perfect. I had to use power button to turn back on.

Mine is iPhone 16 and i guess It’s already with the latest version . And i got recently, not even a month has passed, still my phone just got shut down . Please do let me know if there’s any solution

My phone shuts down randomly too, and I’ve only had it for a couple of weeks. It mostly happens when I try to make calls, and sometimes it won’t even connect—it just says “call failed.” Honestly, I wish I hadn’t upgraded and stuck with my iPhone 12. 😕

my iPhone 16 Pro Max is a 10 days old and it shot down 3 Times so far , I have to reset it , I spoke with Apple service care and they told me that I need to speak with T-Mobile. That was very sad. How can I buy an iPhone 10 days ago and start fixing it and taking to the Apple Store to the technician to see it so my time doesn’t count I only have one day off. Should that day I’ll be fixing my new iPhone. They should just replace it not telling me to Go to the service department to fix it

I’ve had my iPhone 16 pro for two months and it just shut down out of the blue for the first time. After finding this page I hope it doesn’t become a reoccurring issue.

I only had 5 apps open and I was in Instagram; had opened a store link from a page and then returned to Instagram when it shut itself down

I have had it happen 4 or 5 times now originally I thought it had overheated on my desk under the hvac vent, but it happened while I was outside and it was 35 degrees too

yip same here :( there i was thinking i was going nuts lol! Seems to be when i’m taking photos the most. Iphone 16 pro and yip like 80% battery at the time :(

16 pro, I've had it for two weeks. Had a 10-minute phone call and the phone decided that was plenty of time and completely shut down. More than 50% charged. What does this meaaaaan for us all?