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iPhone 16 Pro not turning on

My wife’s iPhone 16 Pro is not turning on. Several times I have had to push the top volume, bottom volume and then hold the right power button until the Apple came on. And it took much longer than 10 seconds and instead of it coming on by itself, the Apple would show only after I held and released the power button. Did she get a lemon or are others having this problem? She gets a new phone every year so this is not an operator error.

iPhone 16 Pro

Posted on Sep 27, 2024 5:04 PM

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Question marked as Top-ranking reply

Posted on Oct 3, 2024 6:54 AM

This happened again to my wife's iPhone 16 Pro. She could never get it to start. I tried 3 or 4 times with the force restart and it again would not start. I then plugged it in as a last resort, did the force restart a few time and finally it started. The battery was at 100%. It took quite a long time holding the start button after the volume up and down buttons for it to finally start. I will do a force restart on my iPhone occasionally and it never takes that long. She has had almost every iPhone since the 3G, so this is definitely not operator error.


I am responding here in hopes that it gets pushed to the top of iPhone questions in hopes that others may either respond that they too are having this issue and what the resolution is.

107 replies

Nov 15, 2024 6:42 AM in response to susagoode

susagoode wrote:

I had the problem with my 16 and now a week or so later my husband had the same problem this morning. It took him several times trying the hard reset before turning on. Apple needs to fix this. I took mine in to the Apple store when it wouldn’t go on and the lady there that fixed it didn’t mention the hard reset or that this is evidently a problem but acted more like I just didn’t hold the power button long enough, although I had the phone for 2 weeks with no problem turning it on. I really do know how to turn the phone on.
Come on Apple, fix it!

You aren't speaking with Apple here. This is a user to user only forum. If you want Apple to hear you, provide feedback here --> Feedback - iPhone - Apple


That said, I own iPhone 16 Pro and 16 Pro Max, which I've owned since launch day and I've not had this issue at all on either phone. Why you may be having such an issue is unknown, but it's not a universal issue affecting all iPhone 16 Pro's.

Nov 17, 2024 6:07 PM in response to carvalho75

carvalho75 wrote:

Well just got my son and iPhone 16 and had it for one day and it isn’t starting up! So frustrating brand new phone and so far the worst experience with this phone. Maybe a recall should be in the works. Seeing this happening to everyone with their iPhone 16 pro. Ugh .shouldn’t have gotten this new model . Very frustrated!

This is most definitely not happening to "everyone" as you suggest. If your sons iPhone isn't turning on, Force Restart it.


Force restart iPhone - Apple Support


iPhone 16 Pro not turning on

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