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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I got a new credit card but the apple wallet app does not let me add anything, if i access it from my macbook or from iphone 15 i equally get the same annoying message "to add cards, keys, tickets and passes to wallet look for the add to wallet button in apps emails and websites" then i can oonly click 'cancel' or 'learn more' and i learn nothing
MacBook Air, macOS 14.6
There are several possible reasons you might be experiencing issues. So let’s start with a few basic steps. I’ve added links to support articles that may offer solutions to issues you might encounter.
Are you in a country or region that supports Apple Pay?
Countries and regions that support Apple Pay - Apple Support
Does your financial institution support Apple Pay?
Confirm your region is set correctly.
Change the language and region on iPhone - Apple Support
Change your Apple ID country or region
This will not help. The credit card i had before was working perfectly well, until i had a security issue and I got the bank sending to me a new card. The app just will not let me add ANYTHING, not even a ticket, nothing. THe app simply stopped working. It's a pain in the neck apple is not always that good.
The country doesn't matter either i have installed cards before from here. You just have no answer like no one does. I don't mean to be rough, i thank you for your answers, but these generic things are absolutely not helping anyone.
Generic answers are all you get if I don’t know details, such as what country you’re in. When you get the learn more screen, your iPhone is identifying you as being in a region that doesn’t support Apple Wallet and Apple Pay.
Are you using a VPN and your VPN servers are bouncing you through unsupported countries or regions?
Do you use a VPN? VPN usage is a known issue for most banks. What country is your Apple ID associated with? What country is the bank in that issued the card(s)? If you travel frequently, the region your iPhone is set for may be wrong.
What country are you in?
Italy. If you read threads with people with the same problem, this happens everywhere. I have had all iphones since iphone 12 i never had this problem before.
i cannot add a new credit card to my apple wallet
