I get the "Your Purchases Could Not Be Completed" error on the iTunes Store

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Level 1

6 points

I get the "Your Purchases Could Not Be Completed" error on the iTunes Store

I tried paying for my Snapchat and other stuff for my iPhone. It seems the payment can’t be made and always purchase failed contact iTunes support.

[Re-Titled by Moderator]

iPhone XS Max

Posted on Oct 10, 2024 4:27 PM

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Answer 1

Niel

Community+ 2025

Level 10

735,491 points

Oct 10, 2024 4:31 PM in response to Clemsmackoy

The people on these boards are mostly other customers and won't know why you're getting that message. Click here and ask Apple Support for assistance.

If you can't reach them or are in a hurry, try putting in a different payment method.

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