New Magic Mouse USB-C Does Not Scroll

I have the same issues. My version of the OS is corporate regulated. I am quite often a month behind. However I have never had a hardware issue like this one. Brand new track pad now effectively a doorstop since no scrolling. this has to be easy to fix so?

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Can confirm that it does not do any magic on Ventura 13.7.1. What is different in this mouse, other than the USB-C, that you need to upgrade your OS in order to use it? It is a f-ing mouse :)) Call this "opinionated products"....

I can confirm that didn't scroll with 13.X, and after upgrade to Sequoia 15.1.1 it just started scrolling.

Kinda looked like the Macbook pro was not recognizing the Magic part of the mouse, with the gesture options completely missing form the mouse menu. I tried everything, forgetting, disconnecting, rebooting, shutting down, charging, connecting with cable, but this is obviously a backward compatibility issue that has not been resolved.

For what it's worth this update did not mess up any of my conda settings and environments so it was a pretty smooth update. Agree that it's ridiculous to have to update an OS for a mouse to work. Be better Apple.

I did notice that my older Magic mouse, that did scroll has an older firmware on it so this could be the an issue with the firmware shipped with a new mouse.

Yeah man, I just spent $9,866 on a new Mac Studio and the mouse is as meek as, well a mouse.

My old mouse used to make me cups of tea in the morning and keep me warm at night, the new mouse doesn't even scroll. I'm taking it back to the store. Oh that's right, there is no Apple store in NZ.

A company that has a business model that makes really nice kit, is repairable but is obsolete after 10 years because they won't let you update the OS or they change the charging points, is still a sh*t company. On top of which the obsolete equipment ends up in landfill.

Imagine if you couldn't use your beautiful hi-fidelity stereo system because you couldn't replace a 50c fuse, you would be pretty upset but you wouldn't be upset with the manufacturer because the stereo is 40 years old. Apple is still going and their equipment is obsolete after 10 years.

How do they get away with that? I'll tell you, because there is no competition. A multinational Corporation (except NZ), registered in a tax haven, does not pay any income tax on profits is a company that is a bad corporate citizen.

Hey clayne11, I had the same problem. It turned out the reason was that 3rd party program was messing up with the trackpad settings. In my case it was SteerMouse, you may want to check if you have it or any other mouse-tweaking app installed.

Same problem here, I am so disappointed by Apple. I tried it on both a Ventura 13.7.x MacBook Pro and on a Sonoma 14.5 MacBook Air and none are working.

The problem comes when like me, you can't upgrade your MacBook Pro from 2017 to MacOs 15.x.

THANK YOU FOR PLANNED OBSOLESCENCE !

Purchased a new USB-C Magic Mouse. No scrolling! I cannot upgrade my 2017 iMac past 13.7.4. Does this mean that this Mouse will never work with my computer?? What is going on with Apple?

Please find a fix for existing users or else tell buyers to beware that the Mouse only works with the latest operating system. Some very poor customer info here!

Had the same issue, I updated my MacBook to MacOS 15.1 and it just worked

Yes, I made them aware of the magic keyboard touch ID issue as well

Me too! Need a fix, quick!

Great public relations Apple Change the system without telling. Cannot upgrade my system so computer may as well be a paper weight!!!!!!!!!!!!!!!!!!!!!!!

I have had to get an old Magic Mouse with lightning connection on the mouse. Bull!!!!! Isn’t it

Can confirm- same problem with USB-C mouse- no scroll function on Sonoma 14.6.1. I didn't even know there was a new OS. This thing is going back.

yep me too this is really frustrating its expensive so i expect it to work

Hi, i have 15.2, and brand new mouse not scrolling, what to do?