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After a hearing test with airpods pro 2 it says I have severe hearing loss. It does not make the hearing aid function accessible. But I can listen to podcasts just fine with airpods. Does that mean that airpods pro 2 cannot help me as a hearing aid in any way?
Of course I can use live listen, but the sound-delay and the need to have the iphone out is the reason I wanted the hearing aid function.
iPhone 12 Pro Max
Hi RoyGrubb,
Thank you for posting your question to the Apple (user-to-user) Community!
Re: "After a hearing test with airpods pro 2 it says I have severe hearing loss. It does not make the hearing aid
function accessible. But I can listen to podcasts just fine with airpods".
Apple Support's online article: Take a Hearing Test with AirPods Pro 2 - Apple Support
✽ explains steps to take to ensure your test is successful (eg: check the fit beforehand, quiet environment etc.)
✽ lists those things that can affect your test : (eg: recent illness, allergies and more)
✽ suggests you see your doctor if your test shows severe or profound hearing loss
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Does that mean that airpods pro 2 cannot help me as a hearing aid in any way?
Consulting a hearing-specialist may help determine what can, and can not help.
As Apple Apple users, like yourself, we are not qualified to advise on this new feature.
We would like to help however.
Apple support. has articles online that can help explain what features are available.
Eg: You can check which of the new features are available in your country or region.
See: AirPods Pro 2 - Hearing Health Feature Availability - Apple
How to: Use the Hearing Aid feature on your AirPods Pro 2 - Apple Support
USA and Canada only: How to: Use Hearing Protection with your AirPods Pro 2 - Apple Support
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Re: "It does not make the hearing aid function accessible".
Sorry. Am no expert on what you can or can not do with the new features. Also, not all countries have all features.
Many people were using AirPods to help with hearing before the hearing test and new features became available.
Eg: Audiogram data from health professionals has been used in iPhones before Apple's hearing test came along.
See: How to: Customize headphone audio levels on your iPhone or iPad - Apple Support when using AirPods
Info. about: Active Noise Cancellation and Transparency modes for AirPods - Apple Support
Apple's You Tube video: How to customize the settings for your AirPods or AirPods:
https://www.youtube.com/watch?v=EpvXuhKSLjU&t=3s
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Resources:
✽ Apple's Hearing health website: info. AirPods Pro 2 - Hearing Health - Apple
✽. Article about: Hearing accessibility features in iOS - Apple Support
✽. Apple's : AirPods User Guide - Apple Support see the "Table of Contents" : various topics lead to articles.
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More support if needed:
Find all the topics, resources, and contact options you need for your AirPods...
✽. AirPods Support Website: AirPods Support - Official Apple Support
Apple's Accessibility Support Website
(NB: You can "Get Support" from the link at the bottom of their website:)
✽. Accessibility Support - Official Apple Support
All the best :-)
Thanks for the reply.
re. Also, not all countries have all features.
Right, but Hong Kong, where I am, does.
My hearing is variable. Later, when it was not so bad as on the first test, I redid it and now have access to the hearing aid functions. It is something of a help.
And some useful links there, thanks.
Thank you too, for your reply and info. Good to hear your country is listed, and that you re-did the test, and now have access to the hearing aid functions. Cheers!
Severe hearing loss
