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notes are gone after accepting new icloud terms and conditions

I got a notification from settings saying to accept the new iCloud terms and conditions if i wanted to keep using iCloud on my phone (iPhone 12 pro max) I accepted and everything was normal but then I opened my notes app and all of my notes were GONE. I logged into my iCloud account and saw my most recents were there but I still don’t understand why all of my notes are completely deleted from my phone. They’re very important to me and I need them in my phone. Is there any way I can get them back? How could this happen?

iPhone 6s Plus

Posted on Nov 5, 2024 8:11 AM

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Question marked as Top-ranking reply

Posted on Nov 6, 2024 10:17 AM

Hi,


Had this too and found a simple fix….


1) Go to Settings and search for iCloud

2) Select iCloud Apple ID (at the top of the list)

3) Under ‘Apps using iCloud’ select Show All

4) Select Notes

5) Turn off ‘Sync this Phone’ and wait for a few seconds

6) Turn ‘Sync this Phone’ back on


This should kick the notes app back into life to use iCloud again.


Hope this works for you and helps a few others along the way 😊


272 replies

Nov 8, 2024 11:33 AM in response to Colette-Louise

Hi,


The menu should look like the snapshot below…



That’s the button I toggled on and off to get iCloud to start up and sync notes again. If you’re in the Manage Storage menu, you’ll see that it will delete the notes from iCloud entirely as that is referring to your iCloud storage as opposed to device syncing so stay away from

that menu!


Hope you get it sorted 😊

notes are gone after accepting new icloud terms and conditions

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