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How can I reset my used iMac's to factory settings

I just bought 13 used iMacs at a sale.

I don't know much about these things, but I need to know if there's a way to wipe them down to factory settings and most importantly, get all the admin crap off them.

They were all in a school classroom and all have admin security on them.

I tried holding down different buttons on startup and reconfiguring things, but now I have one brain dead one and don't want to completely kill any more of them.

Most are 2013-2015 ish-

Using Mojave or Catalina.

Any help!!?????


[Re-Titled by Moderator]

iMac 21.5″, macOS 11.6

Posted on Nov 16, 2024 7:30 PM

Reply
5 replies

Nov 16, 2024 8:49 PM in response to macnoob57

Those computers that were not properly prepared for transfer of ownership will never be capable of being set up and personalized for use by a new owner. They may boot and be useable, but they may never be properly associated with the new owner's Apple ID, including access to App Store purchases, application updates and subscription and purchase history. They cannot be configured to properly associate with Find My and other security and other Apple devices. They may not be capable of being upgraded fully or successfully. Eventually this will become a hindrance to the user.


They will always be associated with, and access limited by, the identification of the previous owner. There is no workaround other than as described in the guidance I linked in my previous post.


This is a liability to anyone who buys any of these thinking they are unencumbered and properly released. To sell these off without disclosing that they are still associate with another's credentials would be inappropriate and I hope you wouldn't do that. When you do sell them, be honest and sell them "as is" or "for parts only".


If you really wish to remove all the admin security properly so they can be fully useful, you'll have to approach the previous owner and convince their IT to do things right.


Nov 16, 2024 11:42 PM in response to macnoob57

I hate to be the bearer of bad news but D.I. Johnson is 100% correct. You should never have bought them as you are likely going to have some pretty unhappy buyers. The best you can do is(assuming returning them is not an option) is to fully disclose to a buyer.


Prior to buying a used Mac you should ALWAYS ask and have the seller prove that the computers were prepared per Apple's directions in What to do before you sell, give away, or trade in your Mac otherwise at best the computer will be associated with the original owner.


Sorry you were not aware of this in advance, for now consider it a painful and possibly expensive lesson. One thing you might want to do is to sell the computers for their parts.


Also, remember to erase them as the third party apps they include almost never include new buyers. So the computer's new owner will essentially be buying stolen software.


Good luck!

Nov 17, 2024 12:16 AM in response to macnoob57

Macs made in the last few years – whether Apple-Silicon-based Macs, or Intel-based Macs with T2 security chips – support Activation Lock. There is no substitute for the previous owner preparing them properly for resale.


Even with older Macs, which were more like traditional systems in allowing you to reset a system provided that you could get physical access to the console, you could run into issues if

  • The Macs had firmware passwords set, or
  • The Macs were under MDM management (which it sounds like all of these may be)


Go back to the seller and ask them to properly prepare these Macs for a new owner. Or to refund your money. If it is impossible to get the help of the seller / school district, and they won't give you a refund either, I believe that Mr. Johnson would be correct in saying that you have a collection of door stops.

Nov 16, 2024 8:01 PM in response to D.I. Johnson

I hope not!!

They all seem to fire up and function, I got most of them to connect to my wifi and surf around.

But any changes or permissions are blocked by admin.

At the very least, they'd be for getting online and for printing, basic things.

A lot of these were left with some really neat apps on them, and some of them still work.

Probably nothing of any value....

I'm hoping to keep one or two for basic internet and see the rest for $50-60 each.

I have one that was reset perfectly and it fired up like a new one, that'll be a keeper!

That alone just about makes it worth the purchase. I had to buy the whole pallet of them as-is.

So if I can sell off the other ones for a few bucks each, I'll get my moneys worth out of it, not to mention the education I'm getting!

How can I reset my used iMac's to factory settings

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