Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I suddenly cannot backup to iCloud from iPhone and iPad

I have a huge amount of space available on iCloud. I updated IOS to 18.1.1 but it didn’t work. I only get a message - unable to complete- each time I try. What can be done?

Posted on Nov 20, 2024 6:24 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 20, 2024 7:20 PM

I have the same problem as you! Glad to see I’m not alone my last successful backup was November 18. iOS 18.1.1 and iPadOS must’ve be the culprit. Same issue of heading back up now but after a few seconds, it just says it can’t be completed. Also I have plenty of iCloud storage as I pay for it.

18 replies
Question marked as Top-ranking reply

Nov 20, 2024 7:20 PM in response to Mikey886

I have the same problem as you! Glad to see I’m not alone my last successful backup was November 18. iOS 18.1.1 and iPadOS must’ve be the culprit. Same issue of heading back up now but after a few seconds, it just says it can’t be completed. Also I have plenty of iCloud storage as I pay for it.

Nov 22, 2024 2:30 PM in response to Mikey886

Thanks for the update sorry it’s my first time here and I find people posts go all over the place. I have a call back tonight so I’m waiting cause they had me submit a bunch of info for troubleshooting and don’t want to mess anything up for the techs. It’s so scary to delete your backup when you don’t know if it’s going backup lol

Nov 23, 2024 5:58 PM in response to Mikey886

For me just reinstating the option to backup didn’t work. I was able to go into iCloud backup on my iPhone and iPad delete the backups and then I turned backup on again and it made a new backup without any error. I only have my current backup but that is fine with me. I was so worried that it was going to be weeks without one. Appreciate your help it was more helpful than the advisor I had. :)

I suddenly cannot backup to iCloud from iPhone and iPad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.