Facebook app refusing correct password on new iPad

txlogicguy wrote:

My wife and I just got new iPads, she an iPad Air and I an iPad Mini, brand new, straight from the local Apple store. Neither one of us can login to Facebook with the Facebook app. It always says, "Did you forget your password?" But we haven't forgotten our passwords! We have tried it multiple times. We are 100% sure that we are entering our username and password correctly. We can login to Facebook through the web browser interface using the same username and password, but not through the app! It appears that the app is broken. Reinstalling the app doesn't help.

Next step is META support.

This is apparently a known bug that Facebook has yet to fix. Some people have reported that if you download Facebook Messenger and log in there, then the login to the general Facebook app will work.

If that doesn't work, then you will need to try and work with Facebook support, such as it is (or isn't).

Regards.