You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Remove MasterCard from account.

I have a card attached to my account, from which the Face App application deducted $30. I want to delete the card data from my account and please return the money to me.

iPhone 11

Posted on Nov 23, 2024 1:49 AM

Reply
1 reply

Nov 23, 2024 8:44 AM in response to marita267

Confirm you have canceled any subscription automatic renewal (if you simply delete an app this does not cancel subscriptions):


Review the information in this support article by clicking on the link to learn how to cancel a subscription from Apple. ➔ If you want to cancel a subscription from Apple - Apple Support

If you subscribed to this in the EU from a third party, see: About purchases not billed through the App Store or the App Store’s In-App Purchase system - Apple Support instead.


Notes:

• "If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends."

• Deleting an app does not cancel a subscription.

• An existing subscription will normally continue until the end of its term and may then renew automatically. Stopping automatic renewal is effectively canceling it. "If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew." The "Expires" date means the current subscription will just run until then. Note special conditions for some countries: About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support

• Read the article to see what to do about subscriptions that do not appear in your list. If you still can't find a subscription, contact Apple Support using the link at the end of the support article.

• Canceling a subscription does not automatically start a refund.


If you wish to pursue a refund, follow the directions in this support article about how to request a refund for apps or content that you bought from Apple ➔ Request a refund for apps or content that you bought from Apple - Apple Support


Read this support article for information about how long it takes to receive a refund (if one is granted), and how to check the status of a refund for apps or content that you bought from Apple --> Check the status of a refund for apps or content that you bought from Apple - Apple Support


To find out how to remove a payment method, and what to do if you can't remove your last payment method or use no payment method with your Apple ID, read this article ➔ Remove a payment method from your Apple Account - Apple Support

Unexpired subscriptions, outstanding balances and Family Sharing organizers must always have a payment method present. To edit the cards used for those you may need to first add the new card and move it to the top payment method position before removing the old card (see: If you need to change or update your Apple Account payment method - Apple Support ). In the case of your subscription, you will have to wait until it is expired fully, not just canceled.



Remove MasterCard from account.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.