I've listened to the Glenn Beck Program podcast for years in iTunes, but about a month ago it stopped downloading. All of my other podcasts still work fine. The new episodes still refresh but will no longer download. Anyone else having this issue?
Windows, Windows 10
sneary71 wrote:
Their response to my first email was to contact Apple, and since it wasn't their platform there was nothing they could do.
In my opinion, it's immaterial that it's "not their platform". The host of the Podcast controls where their shows are stored (for downloading to you). It's also their responsibility to add those shows to the Podcast outlets that they wish to use and it's always up to them to get their Podcast available. It's in their interest after all.
Furthermore, the process of getting a Podcast to the public (via Podcatchers) has become much more complicated, which means that you, the listener, are far less likely to be able to get an issue fixed since you don't know what is going on behind the scenes to get that Podcast to you.
Their response was literally "thanks for the info". That was it
I can't explain why they should give a response like that.
If it's any comfort (and it probably won't be) I want to download the Podcast of a series named Ultima Thule Ambient Music, but as anyone who follows the programme knows, it's a nightmare and has been for several years now. I've all but given up.
sneary71 wrote:
Their response to my first email was to contact Apple, and since it wasn't their platform there was nothing they could do.
In my opinion, it's immaterial that it's "not their platform". The host of the Podcast controls where their shows are stored (for downloading to you). It's also their responsibility to add those shows to the Podcast outlets that they wish to use and it's always up to them to get their Podcast available. It's in their interest after all.
Furthermore, the process of getting a Podcast to the public (via Podcatchers) has become much more complicated, which means that you, the listener, are far less likely to be able to get an issue fixed since you don't know what is going on behind the scenes to get that Podcast to you.
Their response was literally "thanks for the info". That was it
I can't explain why they should give a response like that.
If it's any comfort (and it probably won't be) I want to download the Podcast of a series named Ultima Thule Ambient Music, but as anyone who follows the programme knows, it's a nightmare and has been for several years now. I've all but given up.
I also contacted the Blaze, and they told me they were aware of the issue and "were working on it". That was a month ago, and nothing has been fixed. Seems like they really don't care, which is frustrating.
First of all, that's progress compared to the answer that sneary71 received.
Next, it may be that the problem is complex.
awbluemoon wrote:
Seems like they really don't care, which is frustrating.
It's in their interest that their work is available to you, so it's in their interest to get the issue resolved. It may just be taking time, I don't know.
I have the same exact issue, and happened around the same time as OP. I've contacted support at The Blaze and they were no help. Their response to my first email was to contact Apple, and since it wasn't their platform there was nothing they could do. In a follow up email I pointed out If you go to the Blaze website and try to download there, you are directed to numerous places, like iHeart Radio, Stitch, Apple & Spotify - and downloading does not work on any of those sites. Their response was literally "thanks for the info". That was it.
I suggest that you contact the show's producers directly. It's in their interest to get the issue sorted out.
Glenn Beck Program no longer downloads in iTunes
