Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

raoulworld Author

Level 1

4 points

Why are my Apple Music songs grayed out on my MacBook?

I have loaded hundreds of songs onto my MacBook Air. Most are grayed out and unplayable. They are visible and playable on my iPhone 13. Incredibly frustrating. Is it because I opted in to 3 free months of Apple Music?

If I cancel Apple Music will I lose those songs or get them back? If I click on "find in Apple Store" it wants to charge me for a song I've owned from a CD for years! Please, I'm a music junkie and have over 1000 playable songs on my I-Phone, only half or less are playable on MacBook.