If I start playing music on my iPhone and then I stop it for a few minutes, then when I go to turn it on again, I get a message that says “an unknown error occurred 1852797029”. and then I can’t play any music until I get back home. I have music set to on with cellular and I have my app to sync with my other devices. Anybody experienced this?
I have the same issue iOS 18.2. Music keeps stopping playing on mobile data and I am unable to restart it for sometimes up to 1 hour even if I have full signal and every other app works flawlessly. Sometimes I get the error “resource unavailable”.
This is my experience at the moment. iPhone 16
Report written by a Genius Bar technician.
Issue: Playing audio, using USB-C EarPods.
Issue involving built-in apps Books (for audiobooks) and Podcasts.
When deviseauto-locks, after thirty seconds of inactivity audio stops.
Audio or videos do not resume on any app or in the browser.
My devises has been restored and setup as a new, in prior Genius Bar appointment.
A new pair of USB-C EarPods have been purchased to isolate issue. Issue persists.
Steps to reproduce: Replicated with both customer and Genius Bar USB-C EarPods.
"The operation could not be completed. An unknown error occurred (1852797029)".
My phone has been like this right from the start and it seems there are a lot of people having the same problem as me. BTW, if I disconnect the EAR-PODS from the phone the problem disappears for a bit but then reappears after a while. Going to try and get a replacement phone with ao as Apple seem reluctant to change the phone. They are going to escalate to engineering so we'll just have to wait and see.
Apple Music won’t play on cellular
