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Why Free 3 month apple music canceled before end date

I bought iPad mini, and got 3 month free Apple Music subscription. I decided that I won't need it after 3 months and decided to cancel it before end date so I am not charged when 3 month period ends. NORMALLY, when you get something for free for a period of time you HAVE it THE WHOLE PERIOD even if you cancel it in the middle. SO, Dear 🍎 - why you cancelled my FREE 3 months subscription when I am in the 1st month of it only???

iPad mini, iPadOS 18

Posted on Dec 28, 2024 2:28 PM

Reply
3 replies

Dec 28, 2024 2:47 PM in response to tatsiana273

That is how it works and is detailed here in the terms of the promotion:


Upon claiming the offer, you agree to a $10.99/month subscription that starts

immediately after the free offer period and automatically renews until cancelled.

You can cancel at any time in Settings at least one day before each renewal

date. If you cancel during your free offer period, you will immediately lose access

to Apple Music and the remainder of your free trial. You can’t reactivate this trial.

https://www.apple.com/promo/pdf/US_T_Apple_Music_Promo_Terms_3_month.pdf

Dec 28, 2024 2:48 PM in response to tatsiana273

Note that the Apple Support Community is a user-to-user forum and all posts are publicly visible. We are not Apple and cannot help with Apple's decisions and charges; contact Apple Support. Do not post personal information here.

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Free trial subscriptions are cancelled immediately, rather than at the end of the period like paid subscriptions, so you will need to remember to cancel the trial around 2 days before it ends (they won't let you cancel within 1 day of renewal). This is clearly stated on the cancellation screen.

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[Edited by Moderator]

Why Free 3 month apple music canceled before end date

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