Why is the Point & Click menu missing on my Magic Mouse?

Question

Level 1

4 points

Why is the Point & Click menu missing on my Magic Mouse?

I have a MacBook Air and recently bought a Magic Mouse 2. I managed to connect it however, the Point&Click menu in the settings would not appear. This menu appears on the trackpad, but not on the mouse. I tried connecting and reconnecting it again and it does not work. The mouse is charged and left & right click are working properly. The laptop is also updated (Sonoma 14.7.2). Should I seek help from a local store?

Thanks in advance!

[Re-Titled by Moderator]

MacBook Air (2018 – 2020)

Posted on Dec 29, 2024 1:07 PM

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Answer 1

6x6

Level 6

16,412 points

Dec 29, 2024 4:30 PM in response to loramilev

If you bought the Magic Mouse USB-C, you need to use macOS Sequoia. It won't be compatible with macOS Sonoma 14.7.2.

If you want (or need) to stay on macOS Sonoma, exchange the Magic Mouse USB-C for a Magic Mouse with a Lightning port. This model will be compatible with your Mac.

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Answer 2

6x6

Level 6

16,412 points

Jan 9, 2025 7:02 AM in response to Mind8

Hello Mind8,

Sorry, no, there is no way to use it on your Mac. The iMac 2017 cannot be upgraded to macOS Sequoia which is a requirement for the Magic Mouse USB-C.

Return the Magic Mouse USB-C and get the Magic Mouse with a Lightning port instead.

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Answer 3

Mind8

Level 1

8 points

Jan 8, 2025 11:10 PM in response to 6x6

I have iMac 2017 and IOS VENTURA 13.7.2. I bought Magic Mouse USB-C and I have the same problem (Point&Click menù doesn't appear etc.). Do I have any chance to use my new Magic Mouse?

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