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Apple chooses what emails count when counting unread email

After the last update I can no longer tell how many unread emails I have. It appears that Apple selects some emails for being counted, but many of my most important emails are left off the list. Some times I look at my phone and I have zero unread emails, but when I open the folder I have vital emails that aren't showing.


How do I get the actual total number unread emails to display?

iPhone 14 Pro Max, iOS 18

Posted on Jan 18, 2025 5:39 PM

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Question marked as Top-ranking reply

Posted on Jan 18, 2025 6:14 PM

The number on my Home screen shows the total of all of the unread messages in my 5 email addresses.


Go to Settings/Notifications/Mail/Notifications/Customize Notifications and make sure that All Unread Messages is checked.

4 replies

Apple chooses what emails count when counting unread email

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