Unable to empty Trash on iMac

I moved over 15,000 emails to trash yesterday, and now I am unable to empty the "wastebasket". Only "Open" is highlighted when I hover over it. How can I empty it?


[Re-Titled by Moderator]

iMac 24″, macOS 14.6

Posted on Jan 30, 2025 7:23 AM

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5 replies

Jan 31, 2025 1:01 AM in response to PossumB8

It sounds like the trash is empty. When you delete a message in Mail it does NOT go to that trash, that is probably where the confusion stems from.



On a side note, for when a screenshot is too big: you can use Command-Shift-4 and drag to take a shot of just some part of the screen. Also, you can open an image in Preview and from the Tools menu choose Image Size and scale, for example, to 50%. This will significantly reduce the file size.

Jan 30, 2025 5:27 PM in response to Luis Sequeira1

In the tray at the bottom of the screen their is a wastebasket icon. Usually when clicked, there is an “Open” on top with “Empty trash” on the bottom, so selecting Open allows you to look at what’s in the trash, and Empty simply empties the trash. I finally was able to empty in 3 batches from the trash file. I am assuming the initial issue was due to the sheer volume of messages deleted.

Jan 30, 2025 7:04 PM in response to Luis Sequeira1

I'm sorry, but a screenshot that shows the tray is 22MB, and the limit here is 5MB. At the bottom of my Mac screen is a tray where Finder resides at the left and the trash or wastebasket as I called it, resides at the far right. A left click opens Trash, a right click used to empty it. A cursor hover would show both options illuminated, but now my rig shows a dialog box above the basket, with "Open" illuminated on top and "Empty Trash"grayed out on the bottom.

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Unable to empty Trash on iMac

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